Strumming Some Heartstrings


Saturday, October 03, 2009
at 11:03 PM

today started off horrible but thankfully it ended better. all i have to say is: OMG SINGAPORE YOU REALLY HAVE TO IMPROVE ON YOUR HORRENDOUS STANDARD OF CUSTOMER SERVICE. :(

mum went to the doctor's at mt elizabeth for her blood test whilst i went window shopping. when we finally met up again she told me that the nurses at the clinic were horrible. apparently there was this Caucasian woman before her who looked to be in pain. and when she approached them for some water, they said, "oh. our water is boiling hot you know?" but she still wanted it cos i suppose she really needed it, so when it was ready, instead of delivering it to the poor woman who is less than a metre away, she just left it on the counter for the woman to get it herself. not only is the customer service bad, but they obviously have no compassion. i mean, HELLO. THERE IS A FELLOW HUMAN BEING HERE WHO IS IN PAIN AND YOU DON'T CARE TO HELP HER BUT JUST CONTINUE WITH YOUR IDLE CHIT CHAT?! but what really got my blood boiling was that my mum had to wait like, half an hour for her blood test. i really don't understand how this whole thing works. whats the fucking point of making an appointment if we still have to wait half an hour?!?!?!?! it happened yesterday when i went with my mum with the clinic too. so apparently the blood test guy finally came, and when he was ready, those fucking brainless nurses said that the room wasn't ready. LIKE WHAT THE FUCK DO YOU MEAN IT WASN'T READY?! IF IT ISN'T READY U HAD THE PAST FREAKING HALF HOUR TO READY IT YOU BRAINLESS ASSHOLES!!! instead, no! u just choose to sit there and talk with one another instead of doing your job! so my mum wasn't going to wait anymore, so they wanted to do the test in the sitting room. but the nurse said they couldn't do it there, so they ended up behind the counter or something. so basically, these fools couldn't grasp these 2 concepts:
1) if the room isn't ready, don't schedule an appointment at that specific time that it's used! i mean, HELLO!! COMMON SENSE, ANYONE?!?!?!

2) time is precious.

i told my mum that i would go with her for her next visit, which should be about 2 weeks time. if those 2 clowns choose to be funny with me, i'll make sure to be 'funnier' than them. keep me waiting for more than 15, no, 10 minutes, and i'll make sure i'll raise hell and fire. i'm usually a very patient and understanding person. but push me too far and i'll show no mercy.

next, we went to the food court at ion orchard. my mum wanted to eat bak kut teh. so apparently this bak kut teh stall had an area reserved for their customers, so my mum wanted to sit outside this area so i could eat something else from another stall. since i was off buying my food, my mum took our bags and went off nearby to find another table. but before she could walk far, the woman from the bak kut teh stall shouted for her to say that she hadn't paid. and my mum was affronted cos she had her hands full with our 2 bags to carry and this crazy woman was demanding her to pay for her food immediately. like, wth man! at least have the courtesy to wait for my mum to put down her stuff first. it's not like we're gona run away. so my mum said that she might as well not eat, but the woman said the stuff was being cooked already. i tell you, if i were my mum, i'd say: "like i give a damn whether or not your food is cooked. i'm walking away. WATCH ME." but of cos my mum couldn't. -_-''' next time.....wait till the next time....

on my side, i ordered noodles from another stall, and i had to wait for 10-15 minutes for it. and the girl didn't even apologise or say anything about keeping me waiting so long. i was so tempted to ask her: "are you planning of serving me by the next century?" i SWEAR i could FEEL my hair turning white. i'm never going back there.

thankfully our bad experiences ended there for the day. can you imagine, 3 bad run-ins before noon! i was in a damn foul mood, and i really was looking for another chance for me to give someone a piece of my mind. but we ended up at liz claibourne and they treated us decently, and we also found a gem of a shoe shop where they sell really comfy, unique looking shoes made of natural materials like coconut husks and rubber and leather. i'm definitely going to become a regular customer. and of cos the salesgirls were really nice too. thank god.

i had tuition after our shopping trip, and i still couldn't get my mind off our unfortunate encounters. i was so distracted and angry. shit man. bloody bastards ruined my day. :(((((( even now, just recounting them makes me thirst for blood. if i were a vampire, they'd be the first people i'd kill.

wow. my first long post in a while. and it has to be so depressing. UGH.
xoxo,
you know you love me




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